Owner Portal
INTRODUCTION
 

Please Note: The Owner Portal may not have current information for Friday, December 4.  We are working to resolve this in the next 12 to 24 hours.

If you need assistance, please call us on the Owner Portal hotline at 1-888-827-7091, or e-mail partnerportal@scchousingauthority.org
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TERMS OF SERVICE

 

SCCHA Operating Status (as of April 23, 2020)

 

Due to public health directives concerning the transmission of COVID-19, SCCHA's building remains closed to the public until further notice. Updates will be posted on this page.

 

You may contact our Customer Service at (408) 275-8770 from 7:30 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m., Monday through Friday. Response and processing times may be delayed.

 

SCCHA Is Processing Voucher-Related Requests

 

Staff has resumed processing of voucher-related requests as of April 8, 2020, including annual reexaminations, income change requests, rent increases, move requests, new unit inspections, changes to household composition, etc.
 

Housing Authority staff is working to process the backlog of requests received during our full closure from March 16 - April 7, thank you for your patience.

 

Income Loss Due to COVID-19

 

Voucher holders: Please complete this online form if you have experienced a loss of income due to COVID-19. You will use the 'e-signature' function to electronically sign your form and submit it to SCCHA online. You must have a valid email address to sign and submit the form.

 

SCCHA Resumes Conducting Regular Housing Quality Standards Inspections

 

SCCHA has coordinated with Nan McKay & Associates Inspections (NMAI) to resume regular inspections as of August 2020. NMAI has instituted new safety precautions to avoid the spread of COVID-19:

 

NMAI will conduct inspections using a contactless process that includes a simple health questionnaire, physical distancing, and the use of personal protective equipment such as gloves and masks.

 

Inspections may be rescheduled to accommodate conditions that place the tenant or the inspector at risk.

 

Contacting SCCHA While We Are Closed to the Public:

 

Many requests can be submitted to us online using the Tenant Portal or Owner Portal - register today! Email, phone, fax and U.S. Mail are also options.

 

Clients can also deposit documents in the drop box located outside our 505 W. Julian Street office.

 

Clients may submit their Request for Tenancy Approval (RFTA) via email to RFTA@scchousingauthority.org.

 

Important Phone Numbers:

 

Customer Service: 1-408-275-8770

 

Owner/Landlord Hotline: 1-888-827-7091

 

Tenant Portal Hotline: 1-888-827-7090

 

Remember that we are all in this together, please let compassion and thoughtfulness for others guide your actions.

 

Owner Portal is intended as a way for you to receive information related to the Housing Choice Voucher Program administered by SCCHA. All information contained in this website is provided for the exclusive use of owners and invited guests of SCCHA and is to be used as an aid for conducting business. SCCHA reserves the right to deny or cancel accounts, monitor, log, or record any activity using these resources. Unauthorized access or misuse of the information contained on the Owner Portal will result in disciplinary action leading to termination of access and/or prosecution under Federal, State, or Local law.  You agree to receive 1099 electronically by default  and not in paper form.

 

SCCHA may make available through the Portal, sample and actual forms, checklists, business documents, and legal documents (collectively referred to as “Documents”). The documents are provided “as is,” “as available,” and with “all faults,” and we and any provider of the documents disclaim any warranties, including but not limited to, the warranties of merchant ability and fitness for a particular purpose. The Documents may be inappropriate for your particular circumstances. 

 

Santa Clara County Housing Authority

505 West Julian Street

San Jose, CA 95110

Main: (408) 275-8770

 

TDD: (408) 993-3041

 

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